Moving the Visitor Information Centre

Consultation outcome: Visitor Information Centre location

Thank you to everyone who took the time to share feedback on the proposal to relocate the Katherine Visitor Information Centre to co-locate with the Godinymayin Yijard Rivers Arts and Culture Centre (GYRACC).

Council considered the consultation findings at its meeting on Tuesday, 24 February 2026 and decided not to proceed with the relocation.

What we heard

Consultation took place from 21 January to 15 February 2026 and included:

• a Your Say Katherine community survey
• a targeted survey of tourism operators and businesses
• stakeholder interviews
• a public pop-up session

A total of 161 community responses were received:

• 97 did not support the relocation
• 50 supported the relocation
• 17 were unsure

Across surveys and stakeholder discussions, the main issues raised included:

• the importance of keeping the Visitor Information Centre in the CBD to support local businesses
• accessibility and convenience for visitors, particularly those without transport
• the need to cater for caravans and the drive market
• potential operational and accreditation considerations
• impacts on existing tenants and local services.

Council’s decision

After considering:

• community sentiment
• tourism industry feedback
• operational and financial considerations
• stakeholder impacts

Council resolved not to approve the relocation of the Katherine Visitor Information Centre at this time.

Council appreciates the time and feedback provided by residents, businesses and industry representatives. Community input played an important role in informing this decision.

Project overview

Katherine Town Council is seeking community feedback on a proposal to relocate the Visitor Information Centre and co-locate it with the Godinymayin Yijard Rivers Arts & Culture Centre (GYRACC).

This proposal was supported by a previous Council, and funding has been secured from the Northern Territory Government to support the relocation.

Since taking office, the current Council has committed to checking back in with the community before proceeding with the proposal. No final decision has been made.

What is being proposed?

The proposal involves relocating the Visitor Information Centre from its current location to a new facility within GYRACC.

The aim was to integrate visitor information with one of Katherine’s key cultural attractions to improve visitor service and access to information.

Why are we consulting?

Council wants to hear from the community to:

• Understand whether there is support for the proposed relocation
• Hear from tourism operators and local businesses
• Identify any benefits, concerns or issues Council may not be aware of
• Ensure any final decision is informed by community feedback

Who can have their say?

Council is seeking feedback from:

• Katherine residents
• Tourism operators and local businesses
• Visitors and community members

How can you have your say?

You can share your views by:

• Completing the online survey on this page\
• Visiting elected members at a pop-up consultation booth at the Oasis Shopping Centre on Saturday, 7 February from 9 am to 12 pm.
• Emailing feedback to contactus@ktc.nt.gov.au

What happens next?

Consultation closes on the 15 February. All feedback will be reviewed and considered by Council before any decision is made. Updates will be shared through Your Say Katherine and Council communication channels.